Privacy Policy Last updated: 8 October 2026 1. About Zentra Who operates Zentra and how to contact you. 2. Information we collect For example: Name Email address Information submitted through contact/signup forms Information you provide when communicating with Zentra Technical information such as IP address, browser/device information and website usage data, if your analytics tools collect it Cookies and similar technologies, if applicable 3. How we collect information Explain whether information comes from: forms on the website email/contact account creation cookies/analytics other interactions with Zentra 4. How we use your information For example: providing and improving Zentra responding to enquiries sending requested updates managing accounts, if applicable understanding how people use the website security/fraud prevention marketing, where permitted 5. Who we share information with This is important. Don't just say "we may share your information with third parties." Actually name the types of services you use — e.g. hosting provider, analytics provider, email platform, payment processor, customer-support software. 6. Cookies and analytics Explain what cookies/analytics you use and what they're for. 7. How we store and protect information Give a sensible description of your security practices without revealing security-sensitive details. 8. Overseas disclosure If your hosting, email, analytics, payment or other providers store/process data overseas, explain that. The OAIC specifically requires covered organisations to address likely overseas disclosures and, where practicable, identify the countries. 9. How long we keep information Explain your general retention approach. You don't necessarily need to promise an exact number of days for every type of data. 10. Access and correction Explain how someone can ask what personal information you hold about them and request correction. The OAIC specifically identifies this as required content for an APP privacy policy. 11. Privacy complaints Give them a way to contact you with a privacy complaint and explain how you'll handle it. 12. Changes to this policy Something like: "We may update this Privacy Policy from time to time. We will publish the updated version on this page and update the 'Last updated' date."